We are on San Jose and Frankfurt at this moment, will expand to other regions soon.
Yes, please use the following speed test link.
Yes, we provide a 7-day chargeback guarantee on VPS hosting plans.
Note: Dedicated server doesn't apply this policy.
Yes, you can upgrade at anytime.
We accept Alipay, Tenpay, Paypal.
You can pay monthly, semi-yearly, annually. For semi-yearly, you pay 5 months and get one month free. For annually, you pay 9 months and get three months free.
We only provide hardware/network support, but not server management service. If you need any help, please submit a ticket, we will try our best to help you, but its not guaranteed.
For VPS plan, it should be ready to use instantly. Sometimes due to low inventory, it might take up to 48 hours. We will credit you with one week complimentary service if it takes more than 48 hours.
Yes, we provide complementary DDoS Protection up to 10Gbps and will null route if exceeding 10Gbps by default. We provide optional paid DDoS Protection for higher Gbps. Please ask us for details.
For VPS Plan, all our servers come with Raid10 setup, and the VPS will be backed up to a remote server on a weekly basis.
But we strongly recommend you have your own backup.